Contact Us

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Platinum Lifestyle Services
Your Platinum Card is your passport to a wide range of features and benefits. Experience a world of difference with unsurpassed service by calling Platinum Card Services toll free
Telephone: 0800 004 244 or 011 710 4735
Fax: 011 710 3366
Email: platinum@nedbank.co.za
 
American Express® Gold Card Services
For any balance, payment or statement request, or any other related Charge Card queries.
Telephone: 0860 102 194 or 011 710 4040
Fax: 011 710 3358
Email: goldcharge@nedbank.co.za
 
American Express® Platinum Credit Card
For any balance, payment or statement request, or any other related Credit Card queries.
Telephone: 0861 002 639 or 011 710 4090
Fax: 0861 102 051
Email: amex@nedbank.co.za

 
American Express® Credit Card
For any balance, payment or statement request, or any other related Credit Card queries.
Telephone: 0860 119 966 or 011 710 4750
Fax: 0861 102 051
Email: amex@nedbank.co.za
 

The first stop to query resolution for all our Corporate Clients.
Telephone: 0860 102 191 or 011 710 4736
Fax: 0861 102 051
 
The Business Gold Card
Your Business Gold Card is your passport to an enhanced standard of service, a wide range of features and benefits and your ideal companion for everyday business spend.
For further information or to activate a specific benefit, call Business Gold Card Services on 0860 555 004 or +27 11 710 4729, fax 0861 102 051 or email amex@nedbank.co.za.
 
  To become an American Express merchant, or for further information, please call: (011) 667 - 8173

Corporate Cards
The first stop to query resolution for all our Corporate Clients.
Telephone: 0860 102 191 or 011 710 4736
Fax: 0861 102 051
 

  Making your dreams a reality is easy with our Membership Rewards™ Programme.
Telephone: 0860 555 002 or 011 710 4098
Email: AmexMembershipRewards@nedbank.co.za
   

  Authorisations exist to protect our Cardmembers and you against the high cost of fraud.
Telephone: 0860 321 555 or 011 710 4808
Fax: 011 710 3155

 
Johannesburg - Head Office
5th floor, I Block, Nedbank, Sandton 135 Rivonia Road, Sandown 2196
P O Box 1777 Johannesburg 2000 South Africa

Telephone:: 011 294 4444
 
Durban
Ground Floor, Nedbank Ridgeside Office Park, 2 Ncondo Place, off Umhlanga Rocks Drive, Umhlanga
P O Box 1529, Durban, 4000

Telephone:
: 031 536 5000
Fax: 031 536 5530
 
Cape Town
Nedbank Building C, 2nd Floor, Plattekloof Business Park, Bloulelie Street Plattekloof  7500
P O Box 3397, Tygervalley, 7530

Telephone: 021 928 2000
Fax: 021 928 2020
 
Port Elizabeth
Shop F6, 1 st Floor, 6 th Avenue Shopping Centre, Walmer, Port Elizabeth, 6070
Postnet Suite 437, Private Bag 40106, Walmer, 6065

Telephone: 041 501 2040
Fax: 041 501 2045
 


  Global Calling Card: For more information please contact Global One on  0800 440 001  or send us a fax on (011) 517 7298
Lost Card: 0800 110 929
Travel Insurance:
0860 100 491 or 0860 003 768